Legal notice
Who runs the shop, company details and the division of roles between xdruk and the print shop.
Seller
- Seller: “PROMEDIA.PL” S.C. (civil-law partnership)
- Partners: Krystian Miazek (NIP 726-265-63-66) and Małgorzata Anna Miazek-Roróg (NIP 834-166-04-86)
- PROMEDIA.PL, ul. Gdańska 91, 90-613 Łódź, Polska
- Partnership NIP (VAT ID) 7272466816, REGON 472304830
- Website: https://promedia.pl
- Email: info@xdruk.eu
Brand and roles
xdruk is the shop's brand. Printing and order fulfilment are carried out by the print shop PROMEDIA.PL.
xdruk shows the products, lets you configure them and calculates the price in PLN net and gross. The order, file upload, payment and invoice happen in the print shop's cart. The sales contract is concluded there, when the order is placed, under the print shop's terms.
Terms, personal data, complaints
The rules for buying, the protection of order data and complaints and returns are set out in the documents of the print shop PROMEDIA.PL (in English):
Withdrawal and complaints
Prints at xdruk are made to your configuration and your files, that is, to the consumer's specification. Under the print shop's terms (Art. 38 point 3 of the Polish Consumer Rights Act) a consumer then has no right to withdraw from a distance contract.
You can claim a defective product under the statutory warranty, following the procedure in the print shop's terms. The print shop is liable for defects found within two years of delivery and answers a consumer's complaint within 14 days of receiving it.
The full rules are in the terms and conditions of the print shop.
Contact
- Customer service: info@xdruk.eu
- Print files: dtp@xdruk.eu